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Retail Sales Associate

ROYAL SELANGOR VISITOR CENTRE, BANGSAR SHOPPING CENTRE, THE GARDENS MALL, KLCC, PENANG (GURNEY PLAZA & STRAITS QUAY), Pavilion KL, MALACCA (DATARAN PAHLAWAN & ENCORE MELAKA), GENTING PREMIUM OUTLETS, SABAH (SURIA SABAH & KOTA KINABALU INTERNATIONAL AIRPORT), JOHOR PREMIUM OUTLETS

Qualification: Certificate / Diploma in any field

Job Description

  • We are looking for a result-driven retail Sales Associate who demonstrates outstanding customer service and selling skills to expand sales revenues.

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent customer service.
  • Assess customers’ needs and provide assistance and information on product features.
  • Assist customers by providing product recommendations, answering questions and alerting customers to product options.
  • Achieve department’s sales goals on a monthly, quarterly and yearly basis.
  • Keep the selling floor clean and stocked with merchandise and assist in display of merchandise.
  • A team player, able to work closely with team members to achieve sales target.
  • Build long-term relationship with customers.


Requirements:

  • Proven work experience as a Retail Associate or Sales Representative.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in English & Mandarin will be added advantage.
  • Solid communication and interpersonal skills.
  • A friendly and energetic personality with customer service focus.
  • Ability to perform under pressure and address complaints in a timely manner.
  • Willing to work based on rotating shifts and be flexible to change up shifts when required.
  • Minimum 1 year of working experience in retail.


Benefits:

  • Medical (Panel & In-House Clinics )
  • Dental/Optical

Contact Person : Shubaashini /Wendy

Contact Number : 03 - 4145 6384 / 6059

Email : careers@royalselangor.com

Full address : 4 Jalan Usahawan 6, Setapak Jaya, 53300 Kuala Lumpur