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Retail AREA MANAGER (SETAPAK)

Qualification: Diploma / Degree in any field

Job Description

  • Manage the store operations, staff recruitment and training, inventory control and sales performance.



Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assess customers’ needs and provide assistance and information on product features.
  • Welcome customers to the store and answer their queries.
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
  • Maintain in-stock and presentable condition assigned areas.
  • Actively seek out customers in store.
  • Remain knowledgeable on products offered and discuss available options.
  • Team up with co-workers to ensure proper customer service.
  • Build productive trust relationships with customers.



Requirements:

  • To build and maintain area performance, handling retail operation, lead and guide the team to achieve company direction.
  • Proficiency in English & Mandarin will be added advantage.
  • Solid communication and interpersonal skills.
  • A friendly and energetic personality with customer service focus.
  • Ability to perform under pressure and address complaints in a timely manner.
  • Preferably someone with retail background.
  • Familiar with retail industry,operations and corporate.



Benefits:

  • Medical (Panel clinics & In-House Clinics)
  • Dental/Optical
  • Annual holiday subsidy
  • Fast track career progression
  • Free parking provided







Contact Person : Shubaashini /Wendy

Contact Number : 03 - 4145 6384 / 6059

Email : careers@royalselangor.com

Full address : 4 Jalan Usahawan 6, Setapak Jaya, 53300 Kuala Lumpur